Privacy Policy
1. Introduction
This policy explains how Patronus Digital LLP collects, uses and protects personal information when you visit this website or contact us. It covers the company website; the skya.one platform is covered by its own in-product privacy notice.
2. Who controls your data
Patronus Digital LLP is the data controller. Principal place of business: Plot No 13, Jhil Bagan, Barrackpur - I, Kankinara, Narayanpur, North Twenty Four Parganas, West Bengal 743126, India. Contact: support@skya.one .
3. What we collect
Information you give us: your name, email address, company and the contents of your message when you write to us or request information. Information collected automatically: device and browser type, approximate location derived from IP address, pages viewed and referring URLs, gathered through server logs and analytics. Business records: where you become a customer, the billing and tax details required to invoice you.
4. Why we use it
To respond to your enquiries, to provide and support our products, to issue invoices and meet tax and accounting obligations, to keep the website secure and understand how it is used, and to send you information you have asked for. We do not sell personal information, and we do not use it for automated decisions that affect your rights.
5. Legal basis
We process personal information where you have consented, where it is necessary to perform a contract with you, where we have a legitimate interest in running and securing our business, and where we are required to by law, including under the Digital Personal Data Protection Act, 2023 and, where it applies to you, the GDPR.
6. Cookies and analytics
The website uses strictly necessary cookies to function and may use analytics cookies to measure traffic. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.
7. Sharing and processors
We share personal information only with service providers who help us operate, including hosting, email, analytics, payment and accounting providers, who process it on our instructions and under confidentiality obligations; with professional advisers; and with authorities where the law requires it. Some providers may store data outside India, in which case we take reasonable steps to ensure a comparable level of protection.
8. Retention
We keep personal information only as long as we need it for the purpose it was collected, and for as long as tax, accounting and other statutory requirements demand. Enquiry correspondence is deleted once it is no longer of business use.
9. Security
We use encryption in transit, access controls, and reputable infrastructure providers to protect personal information. No method of transmission or storage is completely secure, but we review our safeguards regularly and will notify you and the relevant authority of a breach where the law requires it.
10. Your rights
You may ask us for a copy of the personal information we hold about you, ask us to correct or erase it, withdraw consent, object to processing, or complain about how we have handled it. Write to support@skya.one and we will respond within the period the applicable law allows.
11. Children
Our website and products are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under 18.
12. Changes to this policy
We may update this policy as our products and obligations change. The current version is always published here with its revision date, and material changes will be highlighted on this page.